Help centre

Monitoring

Incidents and status pages

Respond to problems and keep your users informed.

  1. 1

    Respond

    Monitoring → Incidents. Acknowledge, assign, and add notes; the timeline records it all.

  2. 2

    Escalate

    Set escalation steps on an alert rule, so someone else is told if nobody responds.

  3. 3

    Publish a status page

    Monitoring → Status pages → Create. Choose the monitors to show, post updates, and let people subscribe by email.

Still stuck? Email us, or send feedback from inside the app.